Privacy Policy

Our contact details 

Name: Scentscapology

Address: Pond Farm, 120 High Street, Cottenham, CB24 8RX

Phone Number:07905152662

E-mail:hello@scentscapology.co.uk

 

The type of personal information we collect 

Scentscapology currently collects and processes the following personal information:

  • Email addresses for Newsletter sign up

  • Customer financial information, full name and address for orders placed on the website using SSL

  • Username and email for Customer login

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Purchase of candles online

  • Newsletter sign up

  • Customer login

We do not share or sell or pass on ANY data from the Scentscapology website.

 

How we store your personal information 

Your information is securely stored on secure servers behind a firewall. 

We keep Customer financial information, full name and address for orders placed on the website until we have fulfilled an order.  Customers can unsubscribe from the newsletter or customer login at any time. There is overt messaging to enable them to do so.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

 

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

 

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at hello@scentscapology.co.uk if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Name: Scentscapology

Address: Pond Farm, 120 High Street, Cottenham, CB24 8RX

Phone Number:07905152662

E-mail: hello@scentscapology.co.uk

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk